Race Guarantee Protection Policy
At Junction 311, we love our community of runners and walkers and we value creating memorable race experiences for all. Part of that experience is giving you peace of mind when you register, because we understand that life can throw you unexpected curve balls. We are proud to offer a few options if for some reason you are not able to participate in the event after registering.
Our 2025 Race Protection Policy allows you to choose from the following:
1) RunSignUp Race Protection Insurance that can be purchased during check out. This policy is maintained and serviced by Protecht Insurance and covers Accident and Illness, Travel Interruptions, Family Emergencies, Layoffs, Jury Duty, Work Travel Conflict among other things .When this policy is purchased, you will be given a link to use the policy if needed. Protecht will issue a refund of your race entry minus processing fees. This policy is intended for pre-race items and can be used up until race day.
2) You may defer your registration to participate with us in the same race the following year for a $10 change fee for any reason up to 72 hours prior to race day. Click “manage registration” in your RunSignUp profile to choose this option.
3) You may switch to a shorter race distance or to virtual, within the same event up to 72 hours prior to race day. Click “manage registration” in your RunSignUp profile to choose this option.
4) You may transfer your registration to another event within the Junction 311 portfolio over the next 3 years, of equal or lesser value up to 72 hours prior to race day. Email jason@junction311.com to request this option.
5) You can transfer your registration to a friend or family member 72 hours prior to race day. Click “manage registration” in your RunSignUp profile to choose this option.
